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Brilliant Results in Communications, Supervisory Management and Leadership

Good communication lies at the very heart of a successful business. Equally, the way in which a company is led and staff are managed all play a crucial role.

Designed for middle and senior managers wishing to develop their skills, this series of nine programmes takes an in-depth view at managing communications and people within a franchised dealership environment. Each module puts you in the position of a manager so that you can tackle the full range of typical challenges and apply what you’ve learned in a number of different scenarios.

Areas covered in this programme include:

• Effective communication
• Managing communications
• Learning and development
• Motivation
• Performance management
• Problem solving
• Time management
• Coaching and team building
• Leadership

Format: CD-ROM linked to internet.

Contact us to find out more about improving your management and leadership skills.