Brilliant Results through
Coaching & Team Building

This programme focuses on two of most effective tools for developing the knowledge, skills and attitudes of the people you manage. After exploring the process of successful coaching, you are taken through the steps necessary for forming well-motivated task-oriented groups of associates on the way to achieving the brilliant results every manager aims for.

It follows the pattern of providing you with the knowledge input, and then giving you the opportunity to test your skills in the kind of situations which face managers in real businesses every day.

To achieve this we put you in the position of a manager in a virtual business, a motor dealership - which was selected because it provides the full range of typical management challenges.

Content

• What is Coaching?
• Coaching Tools
• The GROW model
• What is a Team?
• The Manager as Team Leader
• Stages in the Life of a Team
• Team Roles
• Delegation & Empowerment
• Virtual Business - Interactive Video